Privacy policy

We collect the details you give us when you sign up and use Consira, such as your name, contact details, date of birth, address and identity documents.

We also collect information about how you use the service, like transactions and the devices you sign in from.

We use your information to run your account, verify your identity, process transactions, prevent fraud and meet our legal obligations.

We may also use it to improve the service and to contact you about your account.

Sensitive details are stored encrypted and access to them is limited and logged. No system is perfectly secure, so we also encourage you to protect your own sign-in details.

We share information with partners that help us provide the service, such as banking and identity verification partners, and where the law requires it. We do not sell your personal information.

Depending on where you live, you may have the right to access, correct or delete your information, or to object to certain uses. Contact us to make a request.

We keep information for as long as your account is open and for the period the law requires afterwards.

We use cookies and similar technology to keep you signed in, remember your preferences, such as your language, and understand how the site is used.

If you have questions about this policy or how your information is handled, reach us through our contact page.